12-21-2011+Minutes

Professional Development Committee meeting notes 12-21-2011

Met at MVHS. Those in attendance were Don Cochran, Angie MacEwen, Dawna Shengle, and Liz Hartman.

Previewed the Keynote presentation prepared by Don and discussed as follows: = = =__** Context: **__ (When Where Why) =

Why provide PD to ISTS?

Empower users, ISTS and others, by encouraging growth and change and the desire to learn.

Providing PD would challenge the members of the ISTS Department to achieve a greater understanding & knowledge of relevant technology and its uses within the TSD environment. The more we learn, the more we can assist the teachers, which will ultimately help the students in the learning process.

To really learn the tools that we have at our disposal

To be more consistent in our techniques and methods using information gathered from quality resources including manufacturer documentation and resources, which have been approved by ISTS department heads.

We front load to save time in the long run

To stay current with new technologies and procedures

So that we can better serve our clients and better represent our department

RESOURCES AVAILABLE:

In order to make the above possible, time and resources would need to be made available by ISTS and policies and procedures may need to be developed to support the efforts and goals of the Professional Development Committee.

=__** Process: ** (How) __=

All professional development resources would be accessible from one central location (to be defined by the communications committee). Resources would be in standard formats such as PDF, podcast, PowerPoint. Text documents would follow consistent patterns such as those set by Apple and/or Microsoft Knowledgebase articles. Documentation could include pictures and diagrams as needed. The organizational format could look somewhat like an outline. For example there could be a subject title with expandable subtitles below it where you could choose to view Podcast or PowerPoint or view PDF text files.

Ongoing assessment and follow up could be addressed using WHD searches, surveys, etc., keeping in mind that change is a process not an event. This would provide the opportunity for PDCA.

Data driven (not sure what this means)

Professional development would be created using tried and true methods.

Make sure what we are doing is beneficial and we are providing PD that is actually needed.

Instructors must be proficient in what they are trying to teach which will create a culture of excellence.

Types of Professional Development discussed: Documentation at a central location and a standard format, face-to-face small-group trainings when necessary, ie for new resources, procedures, equipment for more intensive learning, hands on, online as long as it really teaches something.

=__** Content: ** (Ensures proficiency – people participating have the opportunity to practice and use it.) __=

Must be relevant to what we do an a day to day basis

Training must use quality resources – manufacturer manuals, knowledgebase articles, etc. and/or ISTS personnel.

Make sure what is being taught is relevant to our environment.

ISTS provided consistent trainings in tools used daily and have question and answer time at each training session.

Brainstorming ideas for PD subjects: We tried to prioritize, but decided not to rate in order of priority because we have the whole department to consider and get input from.

WGM RDC – AdminConsole – ADUC and pc remote tools ARD ServerAdmin Casper Remote Promethean Mimio Phones Sophos Malware removal ERC process WHD FirstClass Intranet Infinite Campus How to enter your own ticket in WHD (for clients) Document cameras Remote connections in WHD

Production is important – good visual and / or sound quality, good quality documents are essential.

An awareness of different learning styles is necessary. Materials should be presented in such a way that as to engage all learning styles as best as possible.