3-5-2012+Minutes

March 5, 2012

Members present: Don, Liz, Angie, Dawna and Derrick

Discussed Zoomerang survey results as follows: Tallied results on Excel spreadsheet with the following results: 1. Apple Remote Desktop 2. WGM 3. Casper Remote 4. Server Admin 5. ARD 6. Promethean 7. Malware removal 8. Document Cameras 9. Remote Connections in WHD 10. Sophos 11. Printing 12. Mimio 13. Phones 14. Intranet 15. How to enter your own ticket in WHD for clients 16. IC 17. FC 18. WHD 19. ERC

We discussed the idea of opting out of trainings. It is our opinion, if we offer a training that is beneficial for the entire department, opting out would not be an option. This keeps us all on the same track and lessens the need for work orders in situations where someone opted out and didn't really know the information the training was on.

Recommending top 5 to Erv for next year as follows:
 * WGM/ServerAdmin training at first of year in support pool groups by Derrick
 * Remote Desktop Connection (2 hours by Andy?) and ARD (2 hours by Don)Casper Remote (2 hours by Don). These trainings could be combined into a 6-hour training.

Discussed new-employee orientation and training as follows: WHD Phones Email Site based training – how is your site using things Get input from Steve before he leaves. Get input from Nancy, Andy, Alicia, Erv Discuss at length at next meeting.

Department meeting on March 15th. We will have a presentation including results of survey led by Don. Liz will talk with Andy to come up with some evaluation of the PC imaging training. Our evaluation of Andy's training: Is it clear that we have to contact Andy to let him know that we need driver packages? Good overall training – Monday had issues that were worked through which made it easier for later trainings. Follow up documentation seems to cover enough detail to help technologists if they need a refresher.

Windows 7 training – Liz will ask him tomorrow about the details. Date of Casper Remote training to be determined.

We reminded each other to check other committee sites.

Derrick reminded us there were TechNet Windows training vouchers available. He will send them to PD committee and set us up to use them. This could take the place of Andy's Windows7 training.

Next meeting is scheduled for next week Monday, March 12th at 7:30 in large upstairs meeting room. 1 hour max. Agenda – discuss notes from wiki and dept meeting presentation.