7-25-12+Minutes

PD Committee Meeting Notes July 25, 2012

Discussed first few days when technologists return to work as follows:

Erv is wanting a detailed outline of what will be taught in the trainings.

Thursday: Thursday all department meeting in a.m. Returning techs will receive updates and any necessary training for those updates in the afternoon. This will include an in-depth training on WGM from Don. It will also include training on iPads. There are 700 iPads to be deployed. There will be no setup necessary. ISTS techs need to understand how learning services wants them set up and supported and this training will provide them with that information. New techs will work with Andy on WHD training, FC training, and general orientation in the afternoon.

Friday: In the morning, new techs will go with Andy to do a meet and greet at their schools – a walk-through only. Returning techs will work on projects at SSC. In the afternoon new techs will receive training from Andy and technicians including, but not limited to, PC imaging training, Nancy on printer training, and Alicia on phone system training. Returning techs will continue to work on projects at SSC.

Monday: New techs will work with Don in an all-day training as follows: Mac Troubleshooting 10.5, 10.6, 10.7, Casper training, Promethean Boards possibly using Steve Schmidt’s training materials, Document camera training, iPad training, Self Service training, Apple TV, etc. Returning techs will be paired with a returning tech that is moving to a new building. This will get techs into their new buildings in some sense with help from the tech that was previously in the building if they are still around. Returning techs that aren’t paired, and all techs, after pairing tasks are complete, may possibly go to their buildings to begin their beginning-of-the-year tasks.

Tuesday: All returning techs will go to their assigned buildings. Some returning techs may spend a half-day going to buildings with new techs.

Questions to be asked: Infinite Campus/Adobe, etc – is it working? Recommended settings. Ipad app? What operating systems are supported in WGM? Which OS are outdated and supported. Which are not. Support for XP is going away. Where do we stand with Scholastic upgrade? PC imaging? Mac imaging? Which image names do we use? WHD: anything new? Are we able to import assets other than Apple via template? Automated software installations? iPad changes? Updating mobile labs. Updates in general – automation? At what frequency will local accounts be removed from computers? Is this automated? If not can we have a refresher? Mac side? PC side?

Liz will send out an email to returning techs as follows: Think of a question that you might want answered at our meetings at the beginning of the school year. Send to Liz via email by August first. Liz will send to Andy, Don, and JD by August 3rd.

Next PD meeting is scheduled for Monday, August 13th 10 am.

Some things that might be helpful for new techs and for returning techs moving into new buildings: Printer ip addresses Plists for ARD Server addresses Passwords Contact names and numbers Mail lists Generic account names and passwords